Recent Posts

A National Network Backing Joplin

11/12/2018 (Permalink)

Why SERVPRO A National Network Backing Joplin A fleet of Disaster Recovery Team trucks are loaded and ready to roll at a moments notice.

SERVPRO of Carthage/Joplin is outfitted to handle multiple emergency situations simultaneously within our service area. At any given time, we have multiple water damage and fire & smoke jobs running at different stages of each respective job. But what happens when a major flood strikes our area? What happens when a tornado strikes one of our towns?

These are events when many of our neighbors need help all at once. Its not possible to keep enough equipment and man power on the payroll to fill a need this large. This is when being a part of the Big Green Family is so important. As a SERVPRO franchise we have access to national resources.

In the aftermath of the 2012 Joplin tornado equipment was shipped in to accommodate the tremendous demand. Crews of certified and experienced SERVPRO technicians from around the country responded to help in our area. Since then we have experienced large weather events that have required scaling up to meet demand and were again able to do this with our national resources.

When large scale disasters strikes you can be confident that not only does SERVPRO of Carthage/Joplin have your back, but the entire nationwide SERVPRO team of franchises do as well.

SERVPRO of Carthage/Joplin are Education Providers

11/12/2018 (Permalink)

Why SERVPRO SERVPRO of Carthage/Joplin are Education Providers SERVPRO of Carthage/Joplin offers multiple CE classes each year to insurance professionals

Education is an important part of our industry. Our number one core value is growth. We believe you should never stop learning. Education makes us a better able to serve you. In turn it makes us better people and a better business as a whole. It is with this passion for learning and teaching that we have embraced the continuing education program we offer to insurance professionals.

Each year insurance agents and adjusters from all over Southwest Missouri and Southeast Kansas take advantage of our state approved continuing education classes. We offer classes on the following subjects:

  • Water Damage Restoration
  • Fire and Smoke Restoration
  • Mold Remediation
  • Bio-Hazard Clean Up
  • Cleaning Contaminated Buildings
  • Ethics

These classes help insurance professionals understand the process and science behind much of what we do in the homes and businesses of their insured. The knowledge obtained here can be beneficial when they are helping their insured work threw the course of an insurance loss.

Our 2019 continuing education schedule is being constructed right now. We plan to hold classes in Joplin, Monett and Nevada in Missouri and Pittsburg, Parsons, and Fort Scott in Kansas.

Over 30 Years in the Carthage-Joplin, Missouri Area

10/12/2018 (Permalink)

Why SERVPRO Over 30 Years in the Carthage-Joplin, Missouri Area Why SERVPRO? We have roots deep in our community.

In 1986 Greg and Barb Cook started this SERVPRO franchise right here in Carthage, Missouri. For thirty-two years their ownership and commitment to the company and community has stayed true. SERVPRO of Carthage-Joplin have helped thousands of our neighbors after suffering a wide variety of disasters over the last three decades.

When you are looking for in-home service you want to be confident in who you let into your home. You need someone not only trustworthy and ethical, you need someone to be there to back up their work. SERVPRO has maintained an A+ rating with the Better Business Bureau. More important than that you see the SERVPRO team all over town and in surrounding communities. People have been able to get to know us not only as the trusted restoration professionals but as community leaders.

Members of our team are active in many civic and professional associations locally. We are proud members of the Carthage and Joplin, Missouri as well as the Pittsburg, Kansas Chamber of Commerce. You will find us at association social mixers as well as working hard on various committees and boards. SERVPRO of Carthage-Joplin was even selected as the Carthage Small Business of the Year in 2003 by our peers in the community.

We love being a part of all these things but our main passion is helping. Helping people who have been unexpectedly been struck by a disaster. Our specialty is getting your home or business back to normal as fast as possible. We have over thirty years of experience in doing just that. And we are not going anywhere, so you can continue to count on us for decades to come.

IICRC Certified For Your Protection

10/12/2018 (Permalink)

Why SERVPRO IICRC Certified For Your Protection SERVPRO of Carthage-Joplin is an IICRC Certified Firm

SERVPRO of Cartage-Joplin is an IICRC Certified Firm. What does that mean and more importantly; why should you care?

IICRC is an acronym for the Institute of Inspection Cleaning and Restoration Certification.  It is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. In laymen’s terms, it is the governing body that regulates and sets the standards for our industry.

The following certifications are held by one or more of our local SERVPRO team members:

  • AMRT- Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying
  • CCT- Carpet Cleaning Technician
  • FSRT- Fire & Smoke Damage Restoration Technician
  • OCT- Odor Control Technician
  • WRT- Water Damage Restoration Technician  

So, what does this have to do with you? By closely following the standards set forth by the IICRC you can have peace of mind you are getting very best service possible. Our process use the best practices in the industry to guarantee the safest, most efficient, and healthy clean up of any disaster you may be faced with.

Fire Prevention Week 2018

10/8/2018 (Permalink)

Each year during the week of October 9th, the National Fire Protection Association sponsors and promotes National Fire Prevention Week. The campaign aligns with the anniversary of the great Chicago fire on October 8, 1871. President Calvin Coolidge proclaimed National Fire Prevention Week as a national observance in 1925. Each year has a theme; and this year’s theme is Look, Listen, and Learn

Look: Be aware of fire hazards around you.

  • Cooking: 47% of home fires are caused by cooking and kitchen related accidents.
    • Remove Clutter: Remove any towels, discarded wrappers, or any other flammable materials away from any cooking surface.
    • Watch what you are cooking. Do not walk away from cooking food for an extended time. Its also not a good idea to cook in an impaired state.
  • Heating: The second leading cause of home fires.
    • Have your heating unit and chimney professionally inspected each year. Any maintenance should also be handled by a professional.
    • If you use space heaters, never leave them running unattended.
  • Electric Distribution:
    • Only plug one heat producing appliance (coffee maker, toaster, space heater) into an outlet at a time.
    • Extension cords are intended for TEMPORARY use only.
  • Candles: People love the smell of candles, especially the cooler the weather gets.
    • We just wrote an entire blog dedicated to candle safety that can find here.

Listen: Listen for smoke alarms and make sure your home is adequately equipped.

  • Make sure you have smoke detectors on each level of your home and in each bedroom
  • Test the batteries monthly and replace any smoke detectors more than 1 years old.

Learn: Learn an emergency exit plan

  • Learn two ways out of every room
  • Learn how each exit leads outside of the home
  • Learn a meeting spot outside where your family will meet in the case of an emergency.

Don’t think it can happen to you and your family? Firefighters across the United States respond to a house fire every 90 seconds. Do not be caught unprepared.

Fire Prevention Week Is Not Just For Kids

10/8/2018 (Permalink)

When we think of National Fire Prevention week we typically think of educating our children. Fire departments spend time in the local schools helping them to see the danger in fire and giving tips that the children take home and nag their parents about until it is taken care of. It is a pretty brilliant system actually! As adults we tend to procrastinate things but its pretty hard to tell our kids “No I do not have time to work out a plan to ensure your safety.”

As business owners you too may procrastinate on real fire prevention and evacuation planning. Yes, we all have the evacuation diagrams on the wall that the law mandates. But what are you doing to promote fire prevention in your production area, office space, or anywhere else in your facility? The theme to the 2018 National Fire Prevention campaign is Look, Listen, & Learn. I urge you to really look at your commercial property and ask a few questions.

A fire can be costly in may ways. If you are a manufacturer just think of the down time while the mess is being cleaned up or possibly reconstructed. How much will you lose per day? Can your business sustain that kind of interruption? Look at your operations and workers habits. Is there a way to reduce fire hazards? How seriously do you take the inspection and maintenance of your fire suppression system?

If you run a church, a school, or other public buildings, the thought of evacuating a large group of people can be terrifying. Make sure you have a plan that works in real life, not just on a diagram. If fire does affect your property do you have a plan for your congregation or children to be able to continue to meet?

SERVPRO of Carthage-Joplin has helped many commercial property owners through fires and other disasters in our area. Our help is not relegated to only post-disaster assistance. An Emergency Ready Plan can be put into place and help soften the blow of a disaster by providing ways to mitigate damage.

Scented Candles Should Not Smell Like A Charred Home!

9/28/2018 (Permalink)

It is finally starting to feel like autumn in the Carthage and Joplin area. In many places you go its starting to smell like autumn as well. What does autumn smell like you ask? Praline Pecan, Brown Sugar, and Pumpkin. Lots of Pumpkin. Pumpkin Spice, Pumpkin Latte, Pumpkin Chai, Pumpkin…you name it.

As the temperatures cool off people start to light the scented candles more and more. I will admit I am a sucker for a good smelling candle. But, they do come with risks. According to the National Fire Protection Association, 25 candle fires are reported each day on average. And you guessed it, from now and through the winter months is the most predominate times for accidents to occur. Not all cause major damage but they do account for over 7% of total fire related property loss and 3% of fire fatalities.

The majority of the time these fires start because of combustible materials near the lit candle catch fire. A candle should never be lit near curtains, furniture, bedding, or decorative towels. There should be a minimum of a twelve-inch radius from the candle to any combustible materials.

Another important factor is to make sure no combustible materials can enter the twelve-inch safety zone. On more than one occasion we at SERVPRO of Carthage-Joplin have seen curtains more than twelve-inches away from a lit candle; but air movement from either an open window or doors being open and closed blew the curtains into direct contact with the flame. Don’t forget to extinguish all candles before going to bed or leaving the home.

We hope you enjoy the autumn season, scented candles and all.

Using Air Filtration in Mold Remediation

9/17/2018 (Permalink)

SERVPRO of Carthage-Joplin has offered mold remediation for over three decades. While we are working in Joplin, Missouri area homes and businesses, containment is a primary concern. The mold problem must be contained as not to spread to other parts of the home or business. Containment is reached by building temporary barriers, typically of plastic sheets to restrict mold spores from the contaminated area from drifting to other areas and settling.

A second line of defense used in containing mold spores during remediation is the use of air filtration. According to *IICRC standards the air in the contaminated area must be recirculated every four hours.  The air is filtered through multiple stages of filters in the Air Filtration Devices (AFD). These units contain HEPA filtration which captures 99.97% of particles as small as .3 microns. Mold spores’ range in size from 3 to 12 microns. In comparison human hair is about 75 microns in diameter.

When the AFD is placed in the contaminated area it captures mold spores already airborne. As the remediation process is executed mold spores will more than likely be disturbed and get air borne no matter how much care is taken in the process. The AFD combined with the constructed containment barriers makes sure all airborne mold spores are contained and properly filtrated and run no risk to the rest of your property.

When you have mold in your home or business you not only want it gone; you want the piece of mind it was taken care of properly and you no longer need to think about it anymore. You want it “Like it never even happened.” SERVPRO of Carthage-Joplin can deliver that piece of mind.

*Institute of Inspection Cleaning & Restoration Certification. SERVPRO of Carthage-Joplin is an IICRC Certified Firm. 

Don't Let Storms Catch You By Surprise

8/31/2018 (Permalink)

September is National Preparedness Month. Each week a different point of preparedness is emphasized. Week one’s theme is “Make and Practice Your Plan.” Here is what they stress.

  • Make an emergency plan.
  • Sign up for alerts
  • Establish your evacuation zone, and practice.
  • Put your plan in writing or a graphic

We need to be ready for anything at any time. The weather has proved to be both unpredictable and volatile the last few years. Here in the Joplin area it seems the threat of tornadoes that used to be a concern mainly in the spring months are a concern for the majority of the year.  Our crews were dispatched to Aurora Missouri just last week after a confirmed tornado touch-down.

We have also experienced unusually high rain fall amounts of the last few weeks. Localize flash flooding has been a problem in many areas.

The point? We have to be prepared at all times for just about anything. Plan ahead and I promise you will be glad you did when the moment of the unexpected happens.

Survival is obviously the main object to any disaster plans but do not overlook recovery! Let SERVPRO of Carthage-Joplin be a part of putting life back together in the aftermath of a storm. Are you responsible for commercial property? A SERVPRO Emergency Ready Plan can go a long way to a speedy recovery. Call our local office at 417-623-1338 for information on how our customizable ERP can benefit you.

Water Damage - Why You Should Call SERVPRO

8/31/2018 (Permalink)

Water Damage Water Damage - Why You Should Call SERVPRO SERVPRO of Carthage -Joplin is an IICRC Certified Firm.

When you have water in your home you need help. Your home is most likely the most valuable investment and asset you have; you need to protect it! So, when you call for help you need to make sure you’re getting help you can trust and depend on. SERVPRO of Carthage-Joplin goes to great measures to provide that peace of mind.

Hometown Choice – SERVPRO of Carthage-Joplin has been locally owned since 1986. We have helped support the local economy as well as support numerous local charities for over three decades.  

Benefits to You – You can count on us to be there when you need us. You can also trust we will always be here to stand behind the work we perform. People supporting local business is what has helped make our hometowns strive.

Experience – We have over 100 combined years of experience among our management team and crew chiefs.

Benefits to You - We have seen everything from busted water pipes to unprecedented flooding. While two water damages are never the same our experience gives us an advantage in any situation.

Education - SERVPRO if Carthage-Joplin is an IICRC certified firm. The Institute of Inspection Cleaning and Restoration Certification is a non-profit organization that sets the standards for the restoration industry.

Benefits to You - As a certified firm we must adhere to the highest standards in the industry. That means your home or business is in the hands of experts who understand and practice the highest of industry standards. You can also rest assured your project is being led by an IICRC certified technician.