Recent Posts

We Have Solutions!

1/23/2019 (Permalink)

SERVPRO of Carthage/Joplin has the unique ability to help property owners in a variety of ways. Disasters come in many shapes and sizes. With over three decades of experience we have seen most everything. We cannot say everything because even in the decades of helping our neighbors in the Carthage/ Joplin Area, we still see new things. But here are a few disasters we commonly take care of.

Water Damage – We see water damages from all kinds of sources. Busted pipes, malfunctioning appliances, human accidents or neglect, and ground flooding to name a few common sources. No matter the cause, or the epic story that explains it, we have a solution to return you to normal “Like it never even happened.”

Fire and Smoke Restoration – A fire can be very a huge inconvenience but it is not the end of the world. Many times, you would be surprised at how much of your personal property can be restored. We specialize in cleaning and deodorizing anything from family heirlooms, documents, to the very walls in your home or business.

Mold Remediation – With naturally high levels of humidity in the area of the country we live in mold can be an issue if a water intrusion is not properly taken care of. Not only do we offer remediation services but we also do mold testing and offer preventative measures such as crawl space moisture barrier installation.

Bio Hazard Clean Up – This area of our work is not enjoyable to talk about but many times it is necessary. We have the training and experience to properly clean up any area they may have the threat of blood born pathogens being present. These cases include trauma and crime scene clean up.

These are by no means the only services we offer. Frankly, whatever mankind or mother nature can throw at a structure, we can more than likely assist in the restoration.

Winter Storms Bring Freezing Temperatures

1/14/2019 (Permalink)

As of the time of writing this blog on Monday, January 14, 2019 the forecast for this upcoming weekend looks chilly. Okay, it’s a downright cold outlook! Temperatures are forecasted to be in the single digests. Throw in some wind and potential winter precipitation and we have a situation we need to keep our eyes on.

Last week we wrote about common winter hazards and frozen pipes was one of the topics we covered. Those reminders can be found here.

Winter storms with temperatures plummeting this low are especially concerning. The Insurance Institute for Business & Home Safety says the “temperature alert threshold is 20 degrees F.” We are forecasted to be well under that alert threshold in the next few days.   

The effect of wind chill. Wind chill is a fictitious measurement of what the air “feels like”. Air cannot chill a dry surface below the actual air temperature. But a moist surface can actually chill several degrees below than the air temperature because of evaporating cooling. Make sure all openings to your crawl space are cover so wind cannot penetrate the area and expedite freezing.

Can Mold Grow in Winter Temperatures?

1/14/2019 (Permalink)

When we think of mold, many times we are thinking of a spring time problem. Spring time brings warmer weather and higher levels of moisture. But the warmer months are not the only time you can have an issue with mold. Winter presents its own unique challenges in combating mold.

Everyone knows heat rises. As we try to heat our homes, we lose heat up into the attic area. That warm air is many times moist air. Normal daily activities such as laundry, the dishes, and bathing put moisture in the air. In this winter this can present a challenge if it comes into contact with a cooler surface and condensates. Many times, this warm moist air escapes into the cooler attic area and then you have a moisture problem. If that moisture reaches more than sixty percent humidity levels, mold could start to grow no matter how cold it is up there.

During the winter months it is especially important to exhaust moist air, especially from the bathroom directly out of the property to prevent any issues.

Have a mold issue? SERVPRO of Carthage/Joplin can help. We have over three decades of experience in mold remediation. We also offer mold testing services. Call 417-623-1388 for more information.

Get the Upper Hand on Winter Plumbing Treats

1/7/2019 (Permalink)

Our homes are under constant attack from Mother Nature. Each season brings their own unique threats to structures. Winter brings some of the most extreme attacks your home will see. Each year SERVPRO of Carthage/Joplin responds to dozen of winter related disasters. Most are related to burst pipes.

When water freezes, it expands. If the expansion does not rupture a pipe the extreme backflow pressure of water behind the frozen point will cause a rupture. This can have catastrophic damage to your home or business. A 1/8th inch crack in a pipe can leak over 250 gallons of water in a day. Cost very depending of the extent of damage, materials effected, and the region; but it is not a cheap problem. Here is the a few tips to protect your plumbing from the potential freezing this winter.

  • Plumbing that is in a crawl space or attic and is not insulated may be more vulnerable. There are many inexpensive insulating options available. Get that exposed plumbing wrapped!

  • Make sure out side hoses are disconnected and the faucet is covered and insulated.

  • If it is especially cold drip the indoor faucets. This little movement may help keep the water from standing still and freezing.

  • Opening the cabinet doors and allow the warmer air in the room circulate around the exposed pipes.

  • Never set your thermostat below 55 degrees, ever. It does not matter if you are going out of town for a week or it the property is vacant. Keep the heat on and set high enough to prevent freezing.

One thing we have learned is sometimes the perfect storm brews and it doesn't matter what steps you have taken, sometimes the elements are just too severe and burst pipes can happen. Whatever the case may be, if burst pipes causes a disaster in your home call the pros at SERVPRO of Carthage/Joplin immediately.

Winter Fire Safety Reminders

1/2/2019 (Permalink)

Most believe winter time is the prime time for home fires. Let’s face it, we are engaged in activities that increase our chances for a home fire. Holiday decorations, an increase in cooking and baking, and trying to keep our homes warm are all potential fire hazards. Interestingly, according to the U.S. Fire administration ( winter fires only account for 8% of U.S. fires. But here is the kicker; winter fires account for over 30% of fire related fatalities. We at SERVPRO of Carthage/Joplin believe an ounce of prevention is worth a pound of cure. Here are a few reminders to help keep your family safe.

  • Candle Fires: Candles are the number one cause of home fires in the U.S. Always keep candles away from any combustible materials. See our blog from earlier this year for more information.

A National Network Backing Joplin

11/12/2018 (Permalink)

Why SERVPRO A National Network Backing Joplin A fleet of Disaster Recovery Team trucks are loaded and ready to roll at a moments notice.

SERVPRO of Carthage/Joplin is outfitted to handle multiple emergency situations simultaneously within our service area. At any given time, we have multiple water damage and fire & smoke jobs running at different stages of each respective job. But what happens when a major flood strikes our area? What happens when a tornado strikes one of our towns?

These are events when many of our neighbors need help all at once. Its not possible to keep enough equipment and man power on the payroll to fill a need this large. This is when being a part of the Big Green Family is so important. As a SERVPRO franchise we have access to national resources.

In the aftermath of the 2012 Joplin tornado equipment was shipped in to accommodate the tremendous demand. Crews of certified and experienced SERVPRO technicians from around the country responded to help in our area. Since then we have experienced large weather events that have required scaling up to meet demand and were again able to do this with our national resources.

When large scale disasters strikes you can be confident that not only does SERVPRO of Carthage/Joplin have your back, but the entire nationwide SERVPRO team of franchises do as well.

SERVPRO of Carthage/Joplin are Education Providers

11/12/2018 (Permalink)

Why SERVPRO SERVPRO of Carthage/Joplin are Education Providers SERVPRO of Carthage/Joplin offers multiple CE classes each year to insurance professionals

Education is an important part of our industry. Our number one core value is growth. We believe you should never stop learning. Education makes us a better able to serve you. In turn it makes us better people and a better business as a whole. It is with this passion for learning and teaching that we have embraced the continuing education program we offer to insurance professionals.

Each year insurance agents and adjusters from all over Southwest Missouri and Southeast Kansas take advantage of our state approved continuing education classes. We offer classes on the following subjects:

  • Water Damage Restoration
  • Fire and Smoke Restoration
  • Mold Remediation
  • Bio-Hazard Clean Up
  • Cleaning Contaminated Buildings
  • Ethics

These classes help insurance professionals understand the process and science behind much of what we do in the homes and businesses of their insured. The knowledge obtained here can be beneficial when they are helping their insured work threw the course of an insurance loss.

Our 2019 continuing education schedule is being constructed right now. We plan to hold classes in Joplin, Monett and Nevada in Missouri and Pittsburg, Parsons, and Fort Scott in Kansas.

Over 30 Years in the Carthage-Joplin, Missouri Area

10/12/2018 (Permalink)

Why SERVPRO Over 30 Years in the Carthage-Joplin, Missouri Area Why SERVPRO? We have roots deep in our community.

In 1986 Greg and Barb Cook started this SERVPRO franchise right here in Carthage, Missouri. For thirty-two years their ownership and commitment to the company and community has stayed true. SERVPRO of Carthage-Joplin have helped thousands of our neighbors after suffering a wide variety of disasters over the last three decades.

When you are looking for in-home service you want to be confident in who you let into your home. You need someone not only trustworthy and ethical, you need someone to be there to back up their work. SERVPRO has maintained an A+ rating with the Better Business Bureau. More important than that you see the SERVPRO team all over town and in surrounding communities. People have been able to get to know us not only as the trusted restoration professionals but as community leaders.

Members of our team are active in many civic and professional associations locally. We are proud members of the Carthage and Joplin, Missouri as well as the Pittsburg, Kansas Chamber of Commerce. You will find us at association social mixers as well as working hard on various committees and boards. SERVPRO of Carthage-Joplin was even selected as the Carthage Small Business of the Year in 2003 by our peers in the community.

We love being a part of all these things but our main passion is helping. Helping people who have been unexpectedly been struck by a disaster. Our specialty is getting your home or business back to normal as fast as possible. We have over thirty years of experience in doing just that. And we are not going anywhere, so you can continue to count on us for decades to come.

IICRC Certified For Your Protection

10/12/2018 (Permalink)

Why SERVPRO IICRC Certified For Your Protection SERVPRO of Carthage-Joplin is an IICRC Certified Firm

SERVPRO of Cartage-Joplin is an IICRC Certified Firm. What does that mean and more importantly; why should you care?

IICRC is an acronym for the Institute of Inspection Cleaning and Restoration Certification.  It is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. In laymen’s terms, it is the governing body that regulates and sets the standards for our industry.

The following certifications are held by one or more of our local SERVPRO team members:

  • AMRT- Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying
  • CCT- Carpet Cleaning Technician
  • FSRT- Fire & Smoke Damage Restoration Technician
  • OCT- Odor Control Technician
  • WRT- Water Damage Restoration Technician  

So, what does this have to do with you? By closely following the standards set forth by the IICRC you can have peace of mind you are getting very best service possible. Our process use the best practices in the industry to guarantee the safest, most efficient, and healthy clean up of any disaster you may be faced with.

Fire Prevention Week 2018

10/8/2018 (Permalink)

Each year during the week of October 9th, the National Fire Protection Association sponsors and promotes National Fire Prevention Week. The campaign aligns with the anniversary of the great Chicago fire on October 8, 1871. President Calvin Coolidge proclaimed National Fire Prevention Week as a national observance in 1925. Each year has a theme; and this year’s theme is Look, Listen, and Learn

Look: Be aware of fire hazards around you.

  • Cooking: 47% of home fires are caused by cooking and kitchen related accidents.
    • Remove Clutter: Remove any towels, discarded wrappers, or any other flammable materials away from any cooking surface.
    • Watch what you are cooking. Do not walk away from cooking food for an extended time. Its also not a good idea to cook in an impaired state.
  • Heating: The second leading cause of home fires.
    • Have your heating unit and chimney professionally inspected each year. Any maintenance should also be handled by a professional.
    • If you use space heaters, never leave them running unattended.
  • Electric Distribution:
    • Only plug one heat producing appliance (coffee maker, toaster, space heater) into an outlet at a time.
    • Extension cords are intended for TEMPORARY use only.
  • Candles: People love the smell of candles, especially the cooler the weather gets.
    • We just wrote an entire blog dedicated to candle safety that can find here.

Listen: Listen for smoke alarms and make sure your home is adequately equipped.

  • Make sure you have smoke detectors on each level of your home and in each bedroom
  • Test the batteries monthly and replace any smoke detectors more than 1 years old.

Learn: Learn an emergency exit plan

  • Learn two ways out of every room
  • Learn how each exit leads outside of the home
  • Learn a meeting spot outside where your family will meet in the case of an emergency.

Don’t think it can happen to you and your family? Firefighters across the United States respond to a house fire every 90 seconds. Do not be caught unprepared.