Recent Posts

Working to Help Preserve Historical Landmarks

11/11/2019 (Permalink)

Water damage to the ceiling Some of the damage from the water loss that started on the third level of the Johnston Public Library.

If you are from this area, then you know Baxter Springs, KS is a little town located on Rt. 66 that is chocked full of history. 

While I am there often to visit with insurance agents, I hadn't had the opportunity to really check out the interesting historical places in town.  I recently had the opportunity to go to a job-site and watch our incredible team do some pretty amazing work. 

We were called due to a water loss at Johnston Public Library where it affected three levels of the building. This building was constructed in 1872 and it is loaded with history all on it's own.

I don't usually get to see the job sites personally so what I do see is through photos, but upon seeing the damage first hand, I didn't think there was a way to save it. I know, I should have had more faith in our team! 

This library building is listed on the National and State Registers of Historic Placed, so our guys went in knowing the importance of the history and worked hard to preserve all they could. They were able to save most of the original plaster and had it dried out and cleaned up rather quickly.

Since this was not a small job, we were able to bring in much larger equipment from a neighboring SERVPRO franchise in order to get everything dried out in a timely manner to avoid the possibility of mold growth.  

Our team knows what is important and that is making sure our customers are taken care of and doing our part to keep history alive. 

Continuing Education for Insurance Professionals

11/11/2019 (Permalink)

If you know anything about this industry, you will know it is ever changing. In order to keep up with the changes, we strive to continue learning and expanding our knowledge.  In doing this, it allows us to be able to pass what we have learned on to insurance professionals.

We have the ability and state approval to host continuing education classed to insurance agents and adjusters from all over Southwest Missouri and Southeast Kansas.

We offer classes that help them better understand not only what we can do, but why we do it and our processes as well.  Passing along this information to those in the insurance business is a great tool for them to be able to use with their insureds, should the need arise, to help them through whatever type of loss they may have experienced.

We offer:

  • Ethics
  • Bio-Hazard Clean Up
  • Water Damage Restoration
  • Fire and Smoke Restoration
  • Cleaning Contaminated Buildings
  • Mold Remediation

We do not teach all classes listed every year, but rather rotate between them, two at a time, (with a couple of stand-alone Ethics classes) so we are able to focus completely on the subjects at hand. This year alone, over 100 insurance professionals have taken part in these continuing education classes!  

We will be starting on the schedule for the 2020 year soon, so if you need those CE credits, let us know!

Continuing Education For Our Team

10/26/2019 (Permalink)

Hero Ready Binders Binders containing hero ready modules and other resources for our team members

SERVPRO of Carthage/ Joplin takes great pride in both our work and our team members alike. While we know we have some of the best people working for us, we understand that as times change, we need to be able to adapt and grow. In doing so, we frequently send members of our team to different training classes so they can build their skills and learn new and improved ways of doing many different things. We make sure our team members obtain their training and keep it all up to date to ensure our customers have the top notch care from a team that not only has the knowledge needed but also the compassion and understanding our customer's need and deserve during whatever situation they may be in. 

The Importance Of Professional Cleaning After A Fire

10/26/2019 (Permalink)

Fire and soot damage in the kitchen This photo shows a little of the damage from the fire as well as the soot on the walls and other areas.

Not long ago we were called in to help with a house fire that had started in the kitchen. The fire was extinguished before it made it throughout the rest of the house, but that did not stop the smoke from spreading room to room. 

While the kitchen needed quite a bit of work to get it back in shape, our team was able to bring the contents of the homeowners back to our warehouse and clean everything and deodorize things as they went along. 

While some may think it would be easier to just throw the contents away, we have the capabilities to salvage many things some people would think couldn't be saved; including photos and documents. 

There are also some who think they may be able to do these things themselves and save money in over all. That rarely ever works. If done incorrectly, the soot and smell can be permanently damaging to the contents and result in having to throw them away. 

The same thing applies to laundry; it is not as easy as throwing it in the washer and getting the odors out. There is a process and special cleaning agents used in order to restore your clothes while getting rid of the smokey smell. If this is done incorrectly, it will more than likely cause the odors to become permanent.

How Often Should You Clean The Air Ducts For Your Business?

10/21/2019 (Permalink)

Dirty Air Register Dirt and mold growth coming from an air register

According to the National Air Duct Cleaners Association you should have the HVAC units for your business cleaned every 3-5 years. 

We have been working with a local apartment complex to clean their air ducts and also get rid of the mold growth that was caused by the dirty air ducts. 

There are a few different ways you can tell whether or not it is probably time to have them cleaned, I will list a couple that I watch for in my own home:

1. The smell of mold coming from the vents

2. Visible, thick dirt in the air ducts. 

3. Build-up of dirt around the vent register

4. Your home seems to be more dusty than usual

You may even see an increase in your electric bill, which could be due to the air not being able to flow through your ventilation system like it should, requiring your system to work even harder. 

You should also have them cleaned if you are moving in to a new home or business location, if pets are allowed indoors and also if you have done any remodeling in your office recently. 

Keeping your HVAC system clean will eliminate most, if not all, of the mold growth all while helping to keep the air you are breathing in a lot cleaner.

Fire Extinguisher Inspection and Maintenance

10/21/2019 (Permalink)

Fire Extinguisher Hanging fire extinguisher with inspection tag attached

We all know it would be beneficial to have a fire extinguisher in our homes and offices, but what do we do with them after we buy them and bring them home?

Forget about them until we need them, only to forget where you stashed it or see it has sprung a leak at some point and is now empty and good for nothing? Nope! You want to make sure you keep up on the inspections and do any maintenance that may be necessary. 

Did you know you are supposed to inspect the fire extinguisher every single month?  Here are some things you may want to check each month:

1. Make sure it is easily accessible- you will want to be able to get to it quickly and easily in the unfortunate instance where you may need it. 

2. Make sure the pin is still intact and the seal is unbroken, showing it has not been tampered with. 

3. Make sure the pressure gauge is in the correct range or position. 

4. Make sure the extinguisher is still full, free of leaks and ensure the nozzle is not somehow clogged. 

If you do ever have to use the extinguisher, you will need to have it refilled or replaced so you still have that coverage in the event of another fire.

When it comes right down to it, the time taken each month to do a quick inspection could be the difference in a small fire and a fire that gets completely out of control. 

National Preparedness Month 2019

9/25/2019 (Permalink)

Tips for a safe recovery following a disaster. Run generators outdoors. Have a full tank of gas in the car. Cover windows wi. Are you prepared for a Storm related disaster?

September has been National Preparedness Month sponsored by FEMA and ready.gov. The theme for the 2019 campaign has been – Prepared, Not Scared. While we are not affected by the different disasters covered in the FEMA plan, we are no stranger to disasters caused by storms in the Joplin area.

Less than four months ago in May, Carl Junction was struck by a tornado. We have seen unusually heavy rains bring extensive flooding to many counties in the four-states. Cherokee, Crawford, Labette in southeast Kansas as well as Jasper, Newton, McDonald, and Barry counties in Missouri have been hurt by flooding.

The National Preparedness Month website outlines four general areas for consideration when preparing.

  • Save Early for Diester Costs: This helps us understand the financial impact a disaster can have. It urges people to check their insurance policies for gaps and learn more about flood insurance. It also looks at the costs outside of insurance coverage that victims may be faced with.
  • Make a Plan to Prepare for Diesters: We are all encouraged to make an emergency plan, contingency plans, and to practice these plans.
  • Teach Youth to Prepare for Disasters: This works hand-in-hand with the second bullet point but goes beyond with kid specific tips. One of the most important being helping children be able to communicate with parents if they are separated at the time of a disaster.
  • Get Involved in Your Community’s Preparedness: All are encouraged to get involved to help their neighbors in the case of a disaster. The website sited below offers various links you can explore to see the how you can help.
  • https://www.ready.gov/september

Don’t forget to prepare you business for a disaster as well. An Emergency Ready Plan offered free of charge from SERVPRO of Carthage/Joplin can save precocious time getting you operational following a disaster. And in business time equals money. Start your preparation by calling today 417-623-1388.

Expert Help For Our Kansas Neighbors Also

7/8/2019 (Permalink)

SERVPRO of Carthage/Joplin serves more than just Joplin and Carthage Missouri. Most people recognize us as one of the premier water clean up companies in all of southwest Missouri, including Jasper, Newton, Barton, Lawrence, Barry, and McDonald counties.

But did you know our ability to help those in need following an emergency spans to southeast Kansas as well? For over three decades we have made the short trek across the border to emergencies of all types.

Just like we have employees scattered around the southwest Missouri area, we also have employees who live in both Cherokee and Crawford counties in Kansas. This makes for a fast response to an emergency water damage in those counties, plus Labette, Neosho, and Bourbon counties.

It doesn’t matter where you live in Southwest Missouri and Southeast Kansas, SERVPRO of Carthage/Joplin is here to make it “Like it never even happened.” Give us a call the next time water damages your home or business. 417-623-1388.

SERVPRO Gives Back - Sound The Alarm Event 2019

6/17/2019 (Permalink)

Bryan, Stephanie, and Chris of SERVPRO of Carthage/Joplin get set to canvas the neighborhood in the 2019 Sound the Alarm event.

Giving back to the community that has supported us for so long is very important to us SERVPRO of Carthage/Joplin. In the past we have sponsored local youth activities and participated in fund raising activities for local first responders among other things. In April we participated in an event that was close to our heart.

Each week we see people who have been affected by a home fire. Many times, the results are devastating. It is staggering to us how many people we talk to in the aftermath of a fire who either did not have smoke alarms, or the smoke alarms were so old they were not able to do their intended job.

SERVPRO of Carthage/Joplin partnered with the American Red Cross on Saturday April, 20, 2019 for the Sound the Alarm event. The collection of volunteers was able to canvas over twenty square blocks in the city of Joplin, MO. From door to door we were able to verify that the homes contained the sufficient number of alarms necessary and to test to see if they were working properly. Those households who did not have adequate alarms were able to receive free alarms installed by the Joplin Fire Department.

Plans are already underway to participate in the annual event next spring.

Stay Clear of Flood Water

6/10/2019 (Permalink)

It is popular to see people who have suffered wide spread flooding to be casually wading through the flood waters. While some contact with the flood water is inevitable, it should be done with care and kept to a minimum.

Parts of the entire country it seems have been affected by floods this year. The Joplin area has most defiantly had our share. But this water from rivers and creeks that have jumped their banks is not a healthy environment.  Once the water escapes its normal channels it can pick up any combination of pollutants from the ground it runs over and the structures it runs through.

These flood waters can contain insecticides, harmful bacterial, dangerous chemicals, and a whole laundry list of other harmful substances. For this reason, flood water is categized as category three or “black” water. This is the same category as raw sewage.

For these reasons, exposure to flood waters should be kept to minimum. Individuals who are extremely young or old, or who have a compromised immune system are especially at risk. If all possible pets should be kept away as well.