Recent Why SERVPRO Posts

What To Do About Mold in Your Home

6/11/2021 (Permalink)

Baseboard with mold growth Mold is a common concern for homeowners.

Mold is a common concern for homeowners, particularly in humid climates or areas prone to storms and flooding. Unfortunately, it's not a problem you can afford to ignore, hoping it will go away on its own. Left unchecked, black mold can eat through carpet, wallpaper, fabrics, floorboards and more. When you find signs of mold growth, you need to act quickly.

Fight Mold by Fighting Moisture

Black mold thrives in wet environments. If mold starts growing in your home, you likely have a moisture problem to address. It's vital that you do this before any attempts at mold removal are made — otherwise, any remaining spores can settle in and begin the process anew.
Common, effective ways to clear out moisture in your home include:

  • Installing a dehumidifier
  • Identifying and fixing leaks and seepage
  • Covering dirt in crawlspaces and keeping them ventilated
  • Allowing air and heat to circulate through the house
  • Venting moisture in the bathroom, kitchen and laundry room to outside
  • Keeping windows warm with insulation to prevent moisture from forming

Take a Cautious Approach
While a dry home prevents black mold from taking root in the first place, it won't immediately kill off existing growth by itself. Allowing the mold to stay at this point still carries the risk of spores being released into the house. The mold must be actively removed, either by cleaning or by removing contaminated materials.
While mold cleanup can be done yourself, this is a risky process requiring thoroughness, caution and preparation. Disturbing mold growths, often while removing contaminated materials, can release more spores. Also, many DIY solutions are hampered by the fact that most mold cleaning agents contain chlorine. Not only is chlorine unsafe to handle, it's not always effective — the mold stains may be bleached, but that doesn't mean the mold has been killed.
Except for minor cases, your best bet for mold cleanup is to turn to a professional mold remediation company in Sarcoxie, MO. Backed by experience and the right equipment, they can identify the presence of mold and take full measures to halt its growth and clean or restore your belongings.

Do I Have Mold in My Home? – Warning Signs You May Have a Problem

4/6/2021 (Permalink)

The first thing we need to understand about mold is: yes, you do have mold in your home. Mold is ubiquitous, meaning it is found everywhere. Mold in normal amount is not necessarily unhealthy or destructive. When you have increased level of mold is when you have a problem.

What causes an increased level of mold? Molds thrive in areas with high moisture levels. In fact, all mold needs to survive is a food source which is anything cellulose and water. Typically, your home or business is kept well below the 60% relative humidity needed for elevated mold growth. But if you have any sort of water intrusion from a flood, roof leak, or seeping basement the moisture level in the air could increase to a level that is prime for mold growth. What do you need to look for?

  • Water Spots: Water spots on sheetrock, ceiling tiles, or basement walls typically indicate a water intrusion of some kind. As mentioned above a water intrusion can elevate moisture levels in the air to promote mold growth. You need to find the source of the water. SERVPRO of Carthage-Joplin can safely assist you in this area.
  • Discoloration: Not all discoloration is mold growth but many times it is a tell-tail sign of elevated mold growth. When you discover the discoloration ask yourself if there is a reason to believe the conditions are right for mold growth? Did you suffer a water intrusion lately? Is the discoloration near a water source like nearby plumbing that could have a small leak? Again, a professional is best suited to further investigate.
  • Foul Odor: Plain and simple, mold stinks! Literally stinks. Based on the type of mold, the amount of mold, and how good of a sniffer you have it could be a very faint odor or it could be quite pungent. If you believe the odor is mold related you should bring in a professional.

Mold is nothing to ignored. Mold has unhealthy effects on both people and animals in the home. It also can deteriorate you home value as it eats away at the structure and finishes costing you money to repair. Mold is a topic that many time makes people uncomfortable because they have seen extreme examples of how harmful mold can be when out of control. Remember every story of extreme mold clean up usually started small with one or more of the above listed signs. Don’t let a small problem in your Carthage home grow out of control. If you see the signs call SERVPRO of Carthage-Joplin for an evaluation.

Did Spring Showers Leave You With Unwanted Growth?

3/28/2021 (Permalink)

Spring storms in Carthage may bring unwanted moisture into your home or business. Storms may damage roofs which may leak, or basements are unable to keep water out during high rainfall events.  No matter the reason how, moisture not properly mitigated cause problems and many times that problem in mold. Now we are into the summer season and the phone has begun ring with people realizing they have mold issues that probably started back in the spring.

Mold can cause a variety of health effects and can significantly damage your property. It is a serious situation which demands serious consideration.  Mold damage scenarios very from one occasion to another but some basic processes remain in place for every job.

Step one is a call to SERVPRO of Carthage-Joplin. We are the local experts in mold remediation and have over 30 years of experience. We have the training and equipment needed to thoroughly and safely restore your home or business.

After a professional inspection we look to set containment. Containment allows us to isolate the area contaminated and prevent contamination to other parts of the structure. We will also bring in filtration equipment that captures airborne mold spores. Air scrubbers and HEPA vacuums are also used to capture spores from the air and surfaces.

Antifungal and antimicrobials are used to kill mold colonies and prevent new growth. Porous materials like sheetrock or carpet may need removed and properly disposed of depending on the level of contamination.  If materials needed to be removed then the final step is to replace these materials.  

While the steps are fairly straight forward remember every situation is different. SERVPRO professionals have training and technology to locate hidden mold and moisture to completely eliminate the problem.  Mold spores can be harmful so protection of those exposed to it is a priority. Don’t make the mistake by trying to handle this task on your own. This is a job most defiantly needs to be left to the pros.

A Restoration Company Is A Lifeline When Water Damage Occurs

2/11/2021 (Permalink)

Servpro technicians downloading from a truck drying equipment into a commercial building. Working with a water restoration company benefits all sides.

Three Reasons The Service Assists Everyone

Tending to water damage isn't easy. The process takes time and a great deal of patience and effort. Commercial owners in Webb City, MO, must focus on fixing the property and communicating with the insurance adjuster. Going back and forth for approval can be hard on both parties, ensuring that requests are adequately supported and formatted. This may slow down project completion and create quite a headache. However, working with a water restoration company benefits all sides, allowing a team of experts to act as the intermediary, creating efficiency and accuracy.

1. They Understand Insurance Demands
Property owners know their business. They may not understand insurance language or laws. When it comes to filing for services, there may be a disconnect in filling out paperwork or completing the process. Preferred vendors such as SERVPRO, take over the task of communicating. The electronic claims system permits their specialists to follow protocols that match insurance demands and numbers. This reduces confusion and speeds up approvals.

2. They Mitigate Secondary Damage
An insurance adjuster wants to minimize the property's harm, reducing overhead costs. Owners don't always know how to do just that. Lingering water damage leads to mold growth and structural rot, only escalating the amount of work required to restore the premises. A restoration crew responds immediately to calls. Employees are on the property within 24 hours to investigate the concern and lesson devastation.

3. They Document and Clean
To secure an insurance claim, provide sufficient evidence to adjusters. What does that mean? Remediation experts know. From the start, they begin testing air quality and moisture levels. They photograph impacted materials and personal belongings. Also, they assist in creating inventory lists, taking all of this off of the owner's plates. It's done to meet insurer needs and in a timely fashion.
The insurance adjuster must have the right information before claims are processed. Without it, emails may go back and forth, seeking corrections and additional data. Restoration businesses work for both parties to collect and information correctly.

Did You Watch?

1/4/2021 (Permalink)

Did you watch the 2020 SERVPRO First Responder Bowl? If you didn’t you missed a great game between #19 Louisiana-Lafayette and the University of Texas-San Antonio. The Ragin Cajuns knocked off the Roadrunners of UTSA 31-24 at Gerald Ford Stadium in Dallas. SERVPRO of Carthage/Joplin is proud to be a small part of the ESPN Bowl family but more important we are proud of what the game stands for.

First responders are the backbone of our communities. We are blessed in the Joplin area to be served by outstanding law enforcement, fire protection, and paramedic care. SERVPRO of Carthage/Joplin has enjoyed a tremendous relationship with local first responders for some time. When the COVID pandemic hit we tried to help as much as we could by disinfecting first responder vehicles to help them feel safer while doing their critical job.

SERVPRO of Carthage/Joplin has long since been a partner of local first responder charitable efforts in our local community. We even proudly took last place in the last years annual Joplin Fire Department chili cookoff.

In the event of an emergency who do you want to work with? Work with a team who supports our local heroes and heroes on a national level like the SERVPRO First Responder Bowl does.

Large Scale Disasters Are Not A Problem for Small Franchises

11/30/2020 (Permalink)

SERVPRO of Carthage/Joplin may be a small, family-owned franchise, but we are part of a much larger family. This is especially helpful when large-scale disasters strike and we are short on the manpower or equipment needed to respond. As a SERVPRO franchise we have access to national resources, which means we are faster to respond to any disaster and no job is too large for us to handle.

With over 1,800 franchises nationwide, we are able to arrange for Disaster Recovery Teams from surrounding areas to deploy to catastrophic events, such as a flooding, hurricanes, blizzards, or tornadoes. These professionally trained teams are strategically placed across the US, so you can be confident that SERVPRO always has your back.

SERVPRO of Carthage/Joplin alone provides 24/7 emergency services and highly trained water and fire restoration specialists. For service you can count on, call the professionals at 417-623-1388.

Why Should You Use SERVPRO?

11/11/2020 (Permalink)


SERVPRO of Carthage-Joplin is proud to be an IICRC Certified Firm. This stands for Institute of Inspection Cleaning and Restoration Certification.

Why should that matter to you? Well, by following the most extensive guidelines and standards of the IICRC, we use only the best practices in the industry to ensure you have the safest, healthiest, and the most professional services of whatever disaster you are experiencing.

The standards of the IICRC are reviewed and updated every five years to keep up with the rapid changes in water damage restoration and advancing technology in science. Our high standards ensure only top-notch service to all of our clients and agents. Unfortunately, there are a lot of companies out there that scam unsuspecting clients and end up causing more damage in the long run. Our technicians are highly trained and must regularly participate in classes and pass standardized exams.

Below are some of the certifications that one or more of our team members currently holds:

  • AMRT- Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying
  • CCT- Carpet Cleaning Technician
  • FSRT- Fire & Smoke Damage Restoration Technician
  • OCT- Odor Control Technician
  • WRT- Water Damage Restoration Technician  

For professional service that you can count on, call SERVPRO of Carthage/Joplin for all your restoration and mitigation needs.

CE Schedule Is Set

2/6/2020 (Permalink)

Recently we posted a blog that talked about us having the ability to host continuing education classes for insurance agents, adjusters, and sales producers. We had to make a few modifications to the schedule but we have completed it and it is set! 

If you are in a position where you need these continuing education credits, we would love to have you in one of our classes. 

This year we are covering two BRAND NEW classes.  This means even though you have had a recent fire or water class, these hours will still count for you.

Since there was such a request for the Ethics class last year, we have added two more classes and have them set for the locations that are more centralized within our coverage area in order to make it easier for some to attend without having to drive a crazy distance. The Ethics class is 3 CE credit hours. 

We will also be going over Restorative Drying for Water Damage and Cleaning and Restoring Smoke Damaged Content. 

If you attended these two classes, you would get 4 hours in CE credit as they are both worth 2 hours each. 

If you wish to attend one of our classes or would like a copy of the schedule, please call the office at 417-623-1388 or reach out to Stephanie or Chris!