What our Customers say...


I was glad to be back in my office after just three days. Thank you for getting me back in so quickly.

After our store flooded because of frozen pipes Rhett and his crew did an outstanding job. They had us back in business in just a few days. 

The ladies who packed our things were great. They handled our possessions like they were their own.

The guys did a great job cleaning up the mold in our basement. I sure wouldn't want to wear all that gear in the summer time.  

I was concerned about the mold getting into other parts of the home but your team did a great job in dividing off the sections where mold was growing. They used great care and made us feel at ease.

Tandi, Whitney, Zach, Bret , and Chester were all so friendly and great to work with! They did a great job. I highly recommend them!

Thank you for taking such good care of us. 

Everyone was extremely friendly, helpful, and knowledgeable. I appreciate everything they did. They went above and beyond. 

Everyone was very helpful after our pipes burst during the recent cold snap. Some of the kindest people we have ever work with. Thank you for your help.

The staff was very professional. They all went to great lengths to make sure everything was easy and comfortable for me. They worked quickly and efficiently. 

The crew was amazing with cleaning up the issue that came up. Thanks for taking care of us.

SERVPRO employees were competent, knowledgeable, and worked very hard. I will definitely recommend this company. 

The guys did an amazing job and everything was dry as a bone.

Barb was amazing during the cleaning process. Tandy was amazing at keeping contact with me and the cleaning was perfect. 

SERVPRO was on the job within an hour. Job complete in every way. Very satisfied. 

Very professional and I felt I could trust their advice.

Upon arrival Mark took control of our situation The quick response made us feel at ease knowing we were in good hands. He knew what needed accomplished, who we needed to contact and was a advocate for Dr. P. and our adjuster. Highly recommend SERVPRO.

Our high school building suffered damage due to flooding in our basement. SERVPRO of Carthage-Joplin was contacted and came and immediately and got to work. The crew was professional and personable. They worked hard and in a timely fashion. They communicated effectively at every stage of their work. I would not hesitate to employ them again.

We could not have been more pleased with SERVPRO! Their attention to detail and professionalism were amazing. Thank you for your fast and excellent response. Mark was fantastic to work with.

Everyone was very responsible, efficient, and knowledgeable. Very thorough in getting the house clean from the mold. I would recommend SERVPRO to friends and colleges.

Tandi and Aleah both did a great job for me. They used their time well. You are very lucky to have good workers like them. They respected my belongings. 

I was very pleased with Bryan, he was great at handling the job.

It was a great job. I appreciate SERVPRO following up.

I would definitely refer SERVPRO to others!

Mark was excellent, he kept me informed and did excellent work.

All employees greeted me with a smile. Bryan (Associate Project Manager) kept in good contact with me and always returned my calls in a timely manner. 

From Facebook... These folks are the best!!! We had about an inch & a half from A drain backup. They came in vacuumed the water up and pulled the carpet out!! They were fast, efficient , courteous and so kind. I'll sing their praises any day

From Facebook...Special thanks to SERVPRO for saving our basement this week! They gave top notch quality customer service and ultimately helped dry out our flooded basement ceiling! Saved us from a terrible demo we thought we were destined to do. Thanks so much!

It is hard to improve excellent service, when we called they arrived quickly and the ball got to rolling fast. The clean up crew came shortly after that and they hit it running. We couldn't have asked for better service. We would recommend you anytime.

A friend recommended SERVPRO to clean my carpets. Mark and Dallas had excellent customer service and far exceeded my expectations. I definitely will be using SERVPRO in the future.

I was impressed of how SERVPRO did my carpet cleaning. They did an excellent job throughout the whole process. I will be using them in the springtime to do my duct cleaning.

Everyone on the SERVPRO team did an exceptional job. When I had an issue they came out and fixed it right away and there hasn't been a problem since. My aunt came over and agreed the house looked great! I will be calling SERVPRO with all of my house needs.

We had a mold problem in our shop and knew we needed to get it remediated. SERVPRO did an excellent job. We are so satisfied with how our shop is so clean!

We called SERVPRO to do our duct cleaning. We are so happy with the services that were performed.

Flames were contained in the nursery of our church; however, the smoke made its way to every part of our 26,000 sq. ft. facility. We contacted SERVPRO. Once their leadership team came and assessed the area, the clean up team began. Due to the quality and quickness of SERVPRO, we were able to get back into the building within just 2 weeks. We would highly recommend SERVPRO who is easy to work with and stands behind the Quality services they provide!

John and Mark were great. They explained everything as they went along and answered all of my questions (which was about a million!) with my patience. I am highly satisfied with the service and work. I will recommend your company any time there is opportunity to do so. Thank you John and Mark.

Very kind and professional!

Absolutely perfect! Everybody was the definition of professionalism and courtesy.