Recent Posts

Are You Ready For Sever Weather?

5/15/2017 (Permalink)

Severe weather has already touched parts of our service area this spring.  SERVPRO of Carthage-Joplin wants you to be safe so we wanted to share some severe weather preparedness tips.

Weather Radios: Weather radios are the most reliable way to receive notifications of severe weather. Many of us rely on television or radio updates in the event of severe weather. More and more people depend on their cellular phones these days and get updates as well from weather apps, personalities on social media, or wireless emergency alerts (WEA’s). All those are great but have their limitation during sever weather. TV and radio broadcasts can be interrupted. Mobile devises rely on towers and those towers can be damaged and cease to function during sever weather. A weather radio, WITH CHARGED BATTERIES is the most reliable way to be informed of severe weather.  Be sure to properly program your weather radio so you only receive the alerts you want for the counties you want.

Emergency Supply Kit: Having an emergency kit can be a life saver.  Most emergency management agencies recommend supplies for up to three days. The following is a list you can use as a guideline:

  • Water – 1 gallon per person per day
  • Food – non-perishable
  • Manual can opener
  • Battery operated radio, preferably a weather radio
  • Flashlight
  • Extra batteries for radio and flashlight
  • Frist Aid kit
  • Whistle to signal help
  • Clothing, blankets
  • Dust mask or bandanas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or other tools to shit off utilities
  • Hygiene items
  • Important documents. (Copy of insurance policy, bank account info, identification, etc.)
  • Fire extinguisher
  • Matches in waterproof case
  • Cash

Make family plan: Make sure all in the home knows where to go in the event of severe weather.  If for some reason the family is separated in the event of a severe storm, have a meeting place established as to aid in finding each other amidst devastation.

Next week will discuss being prepared as a business with our Emergency Preparedness Program. 

What is In Flood Water?

5/8/2017 (Permalink)

Not all water damages are the same. Many of our friends in Jasper and Newton counties have found that out after recent flooding. The cleanup caused by recent flooding in much different than say a burst pipe you may have experienced in the past. In this blog we will look at the different water types.

What we call “clean” water when referring to water damage is water from a broken supply line for example. Clean water is pretty self-explanatory; it comes from a clean source. Rain water CAN be considered clean water if it is an isolated incident not related to wide spread flooding.

The second type of water is “grey” water. Grey water is slightly contaminated water. A good example of grey water is drain from a dishwasher. Keep in mind that water types can change. Clean water left too long without cleanup becomes grey water as bacteria and other contaminates can begin to grow.

The final classification is “black” water. Black water is highly contaminated as it is the result of encountering sewage, chemicals, or harmful bacteria. The tragic flooding we experienced this spring would be considered black water. Yes, we said earlier rain water was considered clean but as this water flowed out of control through farms and cities it picks up contaminates. Flooding to this extent has mixed with local sewage systems, as well as been in contact with an endless list of chemicals and contaminates.

SERVPRO of Carthage- Joplin always recommends you leave water damage cleanup to the professionals but we cannot stress enough how harmful black water can be. The type of water determines our protocol for proper cleanup. When handled improperly, it is easy to contaminate other areas of your home or business and instead of mitigating damage you may accidentally increase it. Black water should always be left to the pros.

Do I Need to Have My Air Ducts Cleaned?

4/24/2017 (Permalink)

Cleaning Do I Need to Have My Air Ducts Cleaned? A professional air duct inspection will determine if your system needs cleaned.

Spring is the season we are asked the most about air duct cleaning. Getting our home or business at optimal cleanliness is on our minds but many are motivated to ask because of allergens. Others see high energy bills looming in the coming summer months and are looking for ways to reduce those cooling bills. All are good reasons to explore having your air ducts professionally cleaned by SERVPRO of Carthage-Joplin.

Let’s take a look first at the health benefits. Our everyday activities create contaminates in the home. Dust, dander, mold, and other pollutants fill our indoor air. Outdoor pollutants such as pollen are easily introduced into our indoor environment with open windows on a cool evening or just the normal opening of doors in daily activity. These contaminates are pulled into our HVAC system and recirculated through our home many times over on a daily basis. As the pollutants are continually pulled into the system much of it can start to collect inside the system. The EPA estimates indoor air is 3 to 5 times more polluted than outdoor.  

Removing these pollutants from your home makes since and can help relieve symptoms related to some allergen contributed respiratory issues.  While maintaining a clean home is crucial to good health, there is no scientific studies that guarantee’s better health after air duct cleaning. Let’s be real for a minute though; if pollutants and allergens bother you or your family, and are visibly present in your home, chances are you will get relief from their effects if they are removed!

Now let’s talk cold hard cash. The US Department of Energy reports 20 to 40 percent of energy used to heat and cool homes in this country is wasted. There are a lot of reasons your HVAC is not running at optimum efficiency but one reason could be because dirt and other contaminates force the unit to work harder to do its job. A clean HVAC unit is an efficient unit which could save you money. That makes most people happy.

We have established why duct cleaning is a good idea but how often does it need done? That varies based on your circumstances. A farm house on a dirt road who burns wood in a fireplace all winter and the occupants smoke cigarettes will need cleaned more often than a home in a more urban setting who haven’t introduced as many possible pollutants into their environment. SERVPRO of Carthage and Joplin can give you a free evaluation to see we if believe duct cleaning in your home or business is necessary.

When was the last time you had your air ducts cleaned? If the answer is never, which is the answer we get from most folks we talk to, call today. 417-623-1388

Spring Cleaning in the Four-States

4/17/2017 (Permalink)

Cleaning Spring Cleaning in the Four-States Call SERVPRO of Carthage-Joplin for help with your Spring Cleaning projects.

Spring has sprung in the Four-States! This is the time of year we seem to get excited about home and office projects. We dream of the perfectly manicured yards, full of freshly planted flowers, detailed automobiles, and of course a spotless home or office. We put a great amount of thought into this process each year. We make lists and plans but soon the reality of life hits and we don’t seem to find all the time we thought we were going to have. Between baseball practice, dance recitals, and graduation parties our spring cleaning time gets widdle down quickly.

We at SERVPRO of Carthage-Joplin want to offer a few suggestions to possibly help you get a few more items checked off that list this spring.

  • Divide and Conquer: Our to-do list sometimes begin obtainable but quickly grow out of control. Make a list of different sections of your home or business. These smaller lists make it easier to see the fruits of your labors by being easily accomplished in an afternoon or weekend. These small divided lists can be delegated to children or employees as well.
  • Now that we are including our children at home or our employees at the office, let’s make sure it is fun and rewarding. At home that means fun music and ice cream when you are done. At the office; well you will need to figure out what best motivates your valued employees.
  • Be safe! We cannot stress this enough. Much of the time spring cleaning means dragging items out of a closet or garage, sorting, and placing back into said storage facility slightly more organized than you found them. These piles of items can be a trip hazard or have sharp edges which can result in a nasty cut if you are not carful.
  • Be careful of where you store items. There are sections of your home or office that are unique to any other. A garage in your home or the storage closets in your business for example are used to store all kinds of potential harmful materials if they are stored improperly. Make sure any potential explosive or flammable items are not stored near a furnace, water heater, or other natural gas or propane operated appliances.

Nothing says spring cleaning like professionally cleaned carpets.

Leave this task to the pros! You have enough on your spring cleaning list as it is and you will be much more satisfied with the outcome when you rely on SERVPRO of Carthage-Joplin to professionally clean your carpets.

When was the last time you had your rugs cleaned? How about your upholstery or drapes? We can help with that as well. Call today to get your cleaning scheduled. 417-623-1388.

Spring is also a time many people have questions regarding air duct cleanings. In next week’s blog we will explore the why’s, the when’s, and the how’s of air duct cleaning.

Joplin, MO - 24 Hour Emergency Water Damage Service

7/18/2016 (Permalink)

SERVPRO of Carthage/Joplin is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 417-623-1388

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carthage/Joplin has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

·         Your name and contact information

·         Your insurance information (if applicable)

·         The street address of the water-damaged home or business

·         When did the flooding or water damage occur?

·         What caused the water damage (if known)?

·         Is there electricity available (on-site)?

About SERVPRO of Carthage/Joplin

SERVPRO of Carthage/Joplin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

CE Schedule for July - November

6/7/2016 (Permalink)

SERVPRO of Carthage/Joplin will be providing free CE classes for Insurance Agents and Adjusters. This is the second CE Schedule for the second half of the year! From July through November we will be having classes in Kansas and Missouri.

We have two courses Understanding Mold in the Restoration Industry (which is a 4 hour class) from 8:30-12:30pm and Biohazard Clean up (which is a 2 hour class) from 1:00 - 3:00pm. Lunch will be provided and please recommend any great places to eat in your area!

Date & Locations are below with the appropriate date and the exact location where the classes are to be held.

7-27-16  Holiday Inn Express; 4011 Parkview Dr., Pittsburg, KS 66762

7-28-16 Sleep Inn; 302 E Wall St., Fort Scott, KS 66701

8-11-16 Chamber of Commerce; 320 E 4th St., Joplin, MO 64801

8-24-16 Labette County Bank; 2121 Main St., Parsons, KS 67357

8-25-16 Sleep Inn & Suites; 202 W 11th St., Coffeyville, KS 67337

10-05-16 Holiday Inn Express; 311 S Johnson Drive., Nevada, MO 64772

10-06-16 Chamber of Commerce; 320 E 4th St., Joplin, MO 64801

11-2-16 Community Meeting Room; 200 E Broadway St., Monett, MO 65708


Please call 417-623-1388 or Email Us at:

If you have any questions at all, please feel free to contact our office.

We hope to see you there! 

BBB Torch Awards 2016

4/8/2016 (Permalink)

Community BBB Torch Awards 2016 Greg and Barbara Cook holding their award for Principles of Trust.

At the BBB Torch Awards 2016 SERVPRO of Carthage/Joplin received the 2016 Principles of Trust Award for the Better Business Bureau. According to the BBB, principles of trust include Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy, and Embody Integrity. SERVPRO of Carthage/Joplin wants to meet this criteria for everyone we do business with!

CE Schdule for February - June 2016

2/26/2016 (Permalink)

SERVPRO of Carthage/Joplin will be providing free CE classes for Insurance Agents and Adjusters. SERVPRO of Carthage/Joplin will be releasing 2 different CE schedules. This is the first CE Schedule for the first half of the year! From Feb - Jun we will be having classes in Kansas and Missouri.

We have two courses Ethics (which is a 3 hour class) from 8:30-11:30am and Restorative Drying for Water Damage (which is a 2 hour class) from 12:00 - 2:00pm. Lunch will be provided and please recommend any great places to eat in your area!

**The ONLY day that will be different is March 22nd at the Chamber of Commerce in Joplin will be a Restorative Drying for Water Damage starting at 9:00am for 4 hours! Lunch will still be provided.**

Date & Locations are below with the appropriate date and the exact location where the classes are to be held.

2-24-16  Holiday Inn Express; 4011 Parkview Dr., Pittsburg, KS 66762

2-25-16 Sleep Inn; 302 E Wall St., Fort Scott, KS 66701

3-10-16 Best Western; 1810 Southern View Drive., Neosho, MO 64850

3-17-16 Chamber of Commerce; 320 E 4th St., Joplin, MO 64801

3-22-16 Chamber of Commerce; 320 E 4th St ., Joplin, MO 64801

3-30-16 Best Western; 101 E Main St., Parsons, KS 67357

3-31-16 Super 8 Chanute; 3502 S Santa Fe.,  Chanute, KS 66720

4-6-16 Aurora Community Center; 40 W Church St., Aurora, MO 65605

4-7-16 Chamber of Commerce; 320 E 4th St., Joplin, MO 64801

4-20-16 Sleep Inn & Suites; 202 W 11th St., Coffeyville, KS 67337

4-21-16 Holiday Inn Express; 311 S Johnson Drive., Nevada, MO 64772

4-22-16 Crestwood Country Club; 304 W Crestview Ave., Pittsburg, KS 66762

6-15-16 Community Meeting Room; 200 E Broadway St., Monett, MO 65708

6-16-16 Chamber of Commerce; 320 E 4th St., Joplin, MO 64801

The CE Schedule for July - December will be released soon! The courses for the 2nd half of the year will be Cleaning and Restoring Smoke: Damaged Contents (4 hours) and Restoring Contaminated Buildings (2 hours). Stay tuned for the second CE Schedule 2016!


Please call 417-623-1388 or Email Us at:

If you have any questions at all, please feel free to contact our office.

We hope to see you there! 

Joplin Area Chamber of Commerce EXPO of 2016

2/26/2016 (Permalink)

Community Joplin Area Chamber of Commerce EXPO of 2016 Selfie Stick Action!

SERVPRO of Carthage/Joplin attended this year Joplin Area Chamber of Commerce EXPO 2016 in January! This was SERVPRO of Carthage/Joplin first year being a part of the EXPO of 2016 and this picture could not explain more of how fun it was! We had a very good time and meeting new businesses. We gave out brochures, lip chap, and cool sunglasses. We also gave away SERVPRO battery extenders and SELFIE sticks!! We thank everyone in our community who came and talked with us. We enjoy teaching about what we do and the differences we make! We hope to see everyone again next year!

Fall Home Maintenance Tips

11/5/2015 (Permalink)

Here are some great tips for Fall Maintenance. We always want our customers to be educated and prepared for the upcoming season.

Top 10 Fall Home Maintenance Musts

  1. Check for Peeling Paint

    Inspect exterior walls to see if any paint is peeling or blistering on the house or outbuildings. According to Carl Minchew, Director, Benjamin Moore Paints, "Peeling paint is a sign that the existing paint film is failing and can no longer protect the siding of the building. Left uncorrected, the siding itself will deteriorate, leading to expensive repairs in the future."

  2. Clean the Gutters

    After leaves have fallen, clean out the gutters and downspouts, flush them with water, inspect joints, and tighten brackets if necessary. Clogged gutters are one of the major causes of ice dams. Replace old or damaged gutters with new ones that have built-in leaf guards.

  3. Caulk the Windows

    Be sure to caulk around windows and doorframes to prevent heat from escaping. “Caulking and sealing openings is one of the least expensive maintenance jobs,” says Michael Hydeck, Hydeck Design Build, Inc., Telford, PA, and National President, National Association of the Remodeling Industry (NARI). “Openings in the structure can cause water to get in and freeze, resulting in cracks and mold buildup,” he says.

  4. Inspect the Roof

    Make sure the roof is in good shape. Inspect for missing and loose shingles. "Ice, rain, snow, and wind combined with rapidly changing temperatures and humidity wreak havoc on roofs," says Jay Butch, Director, Contractor programs for CertainTeed Roofing. "Your roof is your first defense in protecting your home. It’s better to proactively deal with repairs in the fall than to discover a leaky roof during a snowstorm."

  5. Ready the Fire Place

    Have your heating system checked by a licensed heating contractor. Heating systems will use fuel more efficiently, last longer, and have fewer problems if properly serviced. Get your wood stove and fireplace in working order. Gary Webster, Creative Director of Travis Industries, suggests that you examine your wood stove or fireplace insert’s door gasket for a tight seal.

  6. Seal the Driveway

    Inspect your driveway for cracks. Clean out and repair any damage with driveway filler, then coat with a commercial sealer. Sealing the driveway now will help extend the life of the asphalt through the winter and beyond.

  7. Reverse Ceiling Fan

    Change the direction of your ceiling fan to create an upward draft that redistributes warm air from the ceiling. Clean your humidifiers regularly during the heating season. Bacteria and spores can develop in a dirty water tank resulting in unclean moisture misting out into your room.

  8. Cover Air Conditioners

    Vacuum the internal parts of air conditioners. Remove units from windows or wrap the outside box with an approved tarp or plastic air conditioner cover to prevent rusting of vital parts.

  9. Clean Yard Equipment

    Prepare your yard equipment for storage. This includes draining fuel from all gas-operated equipment such as lawn mowers, leaf blowers, and chain saws. Check to see that all of your snow equipment is up and running before the first flurry falls. Organize your snow clearing gear. When snow arrives you’ll want to have shovels, roof rakes, and snow blowers where you can get to them.

  10. Prepare Deck for Winter

    Clean porch and deck furniture, and look for any needed repairs. Cover and store outdoor furniture and barbecues in a protected area. Make sure all soil is emptied from pots and planters. Dirt left in clay pots will freeze and cause the pots to crack if left outside.

    These tips are great for maintaining your house at a nice time of year. It is not too hot or too cold to do these things. We want to give these tips to help your house be more ready for the upcoming winter months. Of course, we will take great care of you if disaster strikes, but we want to educate you also.

    Please call SERVPRO of Carthage/Joplin for your restoration or cleaning needs at (417) 623-1388.