Recent Posts

Using Air Filtration in Mold Remediation

9/17/2018 (Permalink)

SERVPRO of Carthage-Joplin has offered mold remediation for over three decades. While we are working in Joplin, Missouri area homes and businesses, containment is a primary concern. The mold problem must be contained as not to spread to other parts of the home or business. Containment is reached by building temporary barriers, typically of plastic sheets to restrict mold spores from the contaminated area from drifting to other areas and settling.

A second line of defense used in containing mold spores during remediation is the use of air filtration. According to *IICRC standards the air in the contaminated area must be recirculated every four hours.  The air is filtered through multiple stages of filters in the Air Filtration Devices (AFD). These units contain HEPA filtration which captures 99.97% of particles as small as .3 microns. Mold spores’ range in size from 3 to 12 microns. In comparison human hair is about 75 microns in diameter.

When the AFD is placed in the contaminated area it captures mold spores already airborne. As the remediation process is executed mold spores will more than likely be disturbed and get air borne no matter how much care is taken in the process. The AFD combined with the constructed containment barriers makes sure all airborne mold spores are contained and properly filtrated and run no risk to the rest of your property.

When you have mold in your home or business you not only want it gone; you want the piece of mind it was taken care of properly and you no longer need to think about it anymore. You want it “Like it never even happened.” SERVPRO of Carthage-Joplin can deliver that piece of mind.

*Institute of Inspection Cleaning & Restoration Certification. SERVPRO of Carthage-Joplin is an IICRC Certified Firm. 

Don't Let Storms Catch You By Surprise

8/31/2018 (Permalink)

September is National Preparedness Month. Each week a different point of preparedness is emphasized. Week one’s theme is “Make and Practice Your Plan.” Here is what they stress.

  • Make an emergency plan.
  • Sign up for alerts
  • Establish your evacuation zone, and practice.
  • Put your plan in writing or a graphic

We need to be ready for anything at any time. The weather has proved to be both unpredictable and volatile the last few years. Here in the Joplin area it seems the threat of tornadoes that used to be a concern mainly in the spring months are a concern for the majority of the year.  Our crews were dispatched to Aurora Missouri just last week after a confirmed tornado touch-down.

We have also experienced unusually high rain fall amounts of the last few weeks. Localize flash flooding has been a problem in many areas.

The point? We have to be prepared at all times for just about anything. Plan ahead and I promise you will be glad you did when the moment of the unexpected happens.

Survival is obviously the main object to any disaster plans but do not overlook recovery! Let SERVPRO of Carthage-Joplin be a part of putting life back together in the aftermath of a storm. Are you responsible for commercial property? A SERVPRO Emergency Ready Plan can go a long way to a speedy recovery. Call our local office at 417-623-1338 for information on how our customizable ERP can benefit you.

Water Damage - Why You Should Call SERVPRO

8/31/2018 (Permalink)

Water Damage Water Damage - Why You Should Call SERVPRO SERVPRO of Carthage -Joplin is an IICRC Certified Firm.

When you have water in your home you need help. Your home is most likely the most valuable investment and asset you have; you need to protect it! So, when you call for help you need to make sure you’re getting help you can trust and depend on. SERVPRO of Carthage-Joplin goes to great measures to provide that peace of mind.

Hometown Choice – SERVPRO of Carthage-Joplin has been locally owned since 1986. We have helped support the local economy as well as support numerous local charities for over three decades.  

Benefits to You – You can count on us to be there when you need us. You can also trust we will always be here to stand behind the work we perform. People supporting local business is what has helped make our hometowns strive.

Experience – We have over 100 combined years of experience among our management team and crew chiefs.

Benefits to You - We have seen everything from busted water pipes to unprecedented flooding. While two water damages are never the same our experience gives us an advantage in any situation.

Education - SERVPRO if Carthage-Joplin is an IICRC certified firm. The Institute of Inspection Cleaning and Restoration Certification is a non-profit organization that sets the standards for the restoration industry.

Benefits to You - As a certified firm we must adhere to the highest standards in the industry. That means your home or business is in the hands of experts who understand and practice the highest of industry standards. You can also rest assured your project is being led by an IICRC certified technician.

Heavy Rains Can Cause A Nasty Problem

8/31/2018 (Permalink)

Storm Damage Heavy Rains Can Cause A Nasty Problem Too much water in the sewer can force sewer waste where you don not want it.

Heavy rains can put a lot of stress on the local drainage systems. When the sewer system reaches maximum volume waste water is forced out through floor drains, tubs, or any plumbing connected to the city sewer. Buildings with basements are particularly susceptible.

These situations are real health hazards. The water can contain solid waste and many other pathogenic hazards. It is never acceptable to enter areas affected by a sewer back up unprotected.

At Risk: With these kinds of health hazards all are considered at rick when in this environment but some are more susceptible than others. The very young, the very old, and anyone with a compromised immune system need to steer clear of these areas.

Category 3: All water damages are classified by category based on the degree of contamination. One, being the cleanest down to three, which is considered grossly contaminated. Many times, you will hear this kind of loss be referred to as “Black” water.

Personal Protection: The IICRC has a strict standard for handling a water damage such as a sewer backup because of the potential health concerns. All persons who are involved with the clean up of a sewer backup are required to wear personal protective equipment. In this case it calls for boots, gloves, protective clothing, and a full-face respirator to protect the eyes and respiratory system.

This IS NOT a situation you want to tackle alone. Call the professionals at SERVPRO of Carthage-Joplin.

What Exactly Is a Commercial Disaster?

7/20/2018 (Permalink)

Commercial What Exactly Is a Commercial Disaster? Equipment malfunction caused this flood in a Joplin MO manufacturing plant. Not only was the production floor affected, so to was this restroom.

One definition of a disaster is a serious disruption, occurring over a relatively short time, of the functioning of a community or a society involving widespread human, material, economic or environmental loss. When we talk to people in the commercial setting they think of a disaster as a major weather-related event. A tornado, a great flood, or something similar.  The truth is we see disasters, all be it on a smaller scale, to commercial property on a weekly basis.

A disaster in a commercial setting is anything that causes disruption to business or causes damage to services or goods that negatively impact profitability. Here are the most common disasters we see in the Carthage- Joplin area.

Failed Plumbing: Just like your home, a commercial building is just as susceptible to failed plumbing. Frozen pipe bursts are common in the winter because people may times try to cut cost and may not keep the property from freezing. The strain on plumbing because of everyday harsh use also can weaken the plumbing and make it vulnerable.

Appliances & Equipment: From a simple water heater malfunction to major machinery using high water pressure. Appliances and equipment, even with the best maintenance sometimes fail. Evaluate the equipment in your commercial building. If you are a restaurant or food service provider you may be more at risk.

Sprinkler System Malfunction: Have regular maintenance performed on your sprinkler system annually. This the best way to prevent malfunctions.

Roof Leaks: Okay this one is kind of weather related. But it doesn’t take huge thunderstorm to leave water in your building if you have roof issues. A regular shower can do a great amount of damage if the roof allows it to leak inside.

Experienced any of the above? Call SERVPRO of Carthage-Joplin immediately for quick dependable help. 417-623-1388.

Tips For Outdoor Burning.

7/6/2018 (Permalink)

Fire Damage Tips For Outdoor Burning. Use caution when burning outside. A grass fire and quickly become a damaging structure fire.

Its early July and its hot. Let face it, outdoor burning is the last thing most of us want to do right now.  Not only is it uncomfortable this time of year, if conditions are right it can be dangerous. But at SERVPRO of Carthage-Joplin we get calls each summer of homes and businesses being damaged because an outdoor fire has gotten out of hand. Here a re a few tips to stay safe. 

Be aware of conditions.

  • Don’t burn on a windy day. One local fire department outlines regulations on their website and bans voluntarily burning with wind speeds over 13 mph.  This can change very fast so be vigilant.
  • Don’t burn in dry conditions. As of the time of writing this blog we are dry in the Joplin and Carthage area. Annual rainfall is down meaning the vegetation is dry and can catch fire and spread quickly.

Check with the local Fire Departments. The above factors and many more go into the process of determining the local fire warning. Check with your local fire department and they give you a fire warning level that will range from…

  • Low
  • Moderate
  • High
  • Very High
  • Extreme

Burn in a suitable location.

  • Don’t burn under trees or powerlines.
  • Don’t burn near any structures.
  • Insure a 10’ perimeter around your burn pile is gravel or is soil with no vegetation. If there is vegetation keep the area wet by periodically using a hose to wet it.

Be vigilant and be responsible when burning. Not only is your property at risk, so is the property of your neighbors. 

Don't Let Heavy Rains Damage Your Joplin Home

6/22/2018 (Permalink)

Living in the Midwest our homes are under constant attack by the elements. We face extreme heat as well bitter cold. Storms that used to primarily be associated with the spring season have wreaked havoc on our homes and business year-round the last few years. These storms many times bring destructive winds, hail, and heavy rainfall.  Just plain old rain can have a destructive result if your property is not properly maintained. Here are a few areas to keep your eye on as a frontline defense to water intrusion caused by rainfall.

  • The ROOF. A well installed and maintained roof will keep rain from leaking into the home. That’s pretty much its job. An annual inspection looking for damage can prove invaluable. If a particularly strong or damaging storm blows through, a quick inspection might be prudent as well.
  • Doors and Windows. Improperly installed or poorly sealed opening can allow water to get into the home. If you notice wet areas around these opening it should be addressed. Even a small amount of water can do damage or cause a mold problem over time.
  • Gutters and Downspouts. Clogged gutters will not allow water to properly flow away from your home. Downspouts that are blocked can allow water to pool up and eventually backup into the home.

These tasks will take a little effort, but the effort will be far less than dealing with a water intrusion. If for some reason your home or business is affected by rainfall call the experts at SERVPRO of Carthage-Joplin immediately.

Sump Pump Failure Can Cause Substantial Damage

6/22/2018 (Permalink)

Storm Damage Sump Pump Failure Can Cause Substantial Damage A Columbus Kansas basement underwater after the sump pump failed during heavy rains.

Many area homes and businesses have basements or crawl spaces. During times of rainfall sump pumps are used to keep these areas from flooding. The problem is, ownership of a sump pump does not guarantee you won’t experience a flood. Like everything else associated with your home the sump pump can fail.  Being in the basement or crawlspace the sump pump is many times forgotten about. Out of sight, out of mind. Overlooking normal testing of the sump pump can be a critical and expensive mistake.

  • Testing the pump. Test the pump by adding a little water to the pump well. Just add enough water to lift the float mechanism to engage the pump. If it begins to pump the water out you are good to go.
  • Check for blockage. After testing the pump follow the water out and away from your home. Make sure there is no blockage that would prevent water from building up and back flowing.
  • Have a backup plan. Most all sump pumps work off an electrical connection through a normal wall outlet. But if the electricity to your property is knocked out do you have aback up plan? There are options available. You might want to consult your local plumber for the solution that is best for you.

Bathroom Mold A Problem in Your Carthage MO Home?

6/22/2018 (Permalink)

If there is one place in your home that is susceptible to mold growth it is your bathroom. The bathroom generally has high levels of moisture as a result of constant use and there are many potential plumbing issues as well. In fact, as I go out and talk with people I get a lot of questions regarding mold in the bathroom. Here are a few reminders to help prevent any potential microbial growth.

  • Fix leaks immediately. There are a lot of potential plumbing issues in the bathroom. The toilet, sinks, and showers all have water supply connections and drains that could malfunction and leak. Taking care of these leaks and having the area professionally dried is critical to preventing mold.
  • Shower maintenance. It is recommended you wipe down with either a cloth or a squeegee your shower after every use. This eliminates moisture on the shower walls that could result in mold.
  • Proper ventilation. Mold grows in high level of moisture. Since most everything you do in the bathroom requires water there is typically high level of moisture. Proper ventilation is a necessity! Run an exhaust fan or crack a window during use.
  • Porous Materials. Items like towels and wash clothes stored out in the open can be a breeding ground for mold. These items should be stored in a separate closet or washed regularly. This includes decorative towels. Rugs should also be laundered regularly as well.
  • Clean, clean, clean. Proper and regular cleaning will prevent mold growth. Proper= using the correct cleaners. Many household cleaners disinfect and include a antimicrobial agent. Read the label and directions. Regular= multiple time a week if not daily.

If you have questions or concerns call SERVPRO of Carthage-Joplin at 417-623-1388.

Your Responsibilities Following A Flood

6/18/2018 (Permalink)

Water Damage Your Responsibilities Following A Flood Protect furniture by putting the legs in plastic containers or plastic baggies.

Water damages affect about 14,000 United States homes or businesses each day. If you ever have the misfortune of suffering a water damage in your home there are some things you will need to do.

  • Call SERVPRO of Carthage-Joplin immediately. Any day, any time! SERVPRO is ready to help. 417-623-1338
  • Do anything you can to protect your home or belongings.

Protecting your possessions from further damage is what we call mitigation. Following a water damage, it is second nature for most to dive into mitigation mode and protecting the things they have work so hard to collect. While it is second nature to most, it is also your legal obligation according to most home-owners insurance policies.

Most all policies include a sentence similar to: “The insured is responsible to take reasonable and prudent steps needed for protecting the structure and contents…” The key word is reasonable. Your insurance carrier is not expecting you to have a full working knowledge of water mitigation and restoration. It is your responsibility to protect items from secondary damage is possible. Here are a few helpful tips if you ever find yourself in this situation.

  • Safety first. We cannot stress this enough. Wet surfaces can be slippery. Water and electricity do not mix. Always look for hazards. A water damaged area is not typically a healthy environment so keep children and pets away from the area.
  • Stop the source of the water intrusion. Shut off the valves to busted supply lines or malfunctioning appliances. If needed, shut the main water supply to the home off. If it is an outdoor source such as flood waters do your best to barricade the area to prevent more water from coming in.
  • Remove items from the affected area. Whatever you can gather and get to a dry area of the home the better. Large items like furniture can be lifted and “blocked “up to prevent further damage.