Recent Posts

The Key to Preventing Mold Growth

4/16/2018 (Permalink)

Mold Remediation The Key to Preventing Mold Growth Mitigation and proper drying of any water intrusion is the key to mold prevention.

We are entering the wet rainy season of the year. The old saying it April showers bring May flowers. I guess that would be true if it would stop freezing! And let’s face it, we get fewer calm showers than we do big scary storms these days. No matter how the moisture is delivered there is no deigning there is an increase in moisture this time of year which always brings the potential for microbial growth.

From our blog a few months ago, we understand how mold grows and becomes harmful.

The question is how do I prevent mold growth in my home of business? IMMEDIATE response to any sort of water intrusion is the answer. As discussed in the blog linked above mold need a food source, the proper temperature, and water to grow. We cannot control the food source or temperature since our homes are made of food sources for mold and most molds thrive in temperatures we enjoy as well. Proper attention to water damage is the key. Most molds require three days to really start growing in prime conditions. If a water intrusion is mitigated and drying begins as quickly as possible the chance for mold growth is minimized.

If you have suffered a water damage of any size call SERVPRO of Carthage-Joplin immediately. After a proper and professional mitigation and drying you can be confident you are returning to a safe and healthy environment.

Property Managers - You Need an Ally After A Disaster.

4/13/2018 (Permalink)

Commercial Property Managers - You Need an Ally After A Disaster. SERVPRO of Carthage-Joplin responding to a commercial property in Joplin, MO.

When a disaster strikes a Commercial Property Manager can face enormous pressure. If the facility houses a single company there is pressure to reduce down time as well as make the environment safe and healthy as soon as possible. In multi-tenant situations they may be pressure from multiple entities to get back on track as soon as possible. Whichever the case SERVPRO of Carthage-Joplin can be your best ally in an event of an emergency.

Any Day Any Time

SERVPRO is ready to roll in the event of an emergency 24 hours a day. The most effective way of reducing down-time is fast mitigation. The faster the mitigation begins the less area, materials, and equipment is affected.

Understanding Our Customers

We also understand the need for businesses to continue operation if all possible. As an example, we responded to a commercial client a few months back at 11:30 pm on a Sunday night. By understanding their schedules and needs we formed a plan to prioritized areas of concern in our mitigation. As a result, trucks rolled out of the facility on time at 6:00 am the following morning. We offer free consultations that can help you be better prepared in the event of an emergency. See our blog for more details.


If you have multiple tenants documentation is a must! Our documentation is designed to show the extent of the damage, mitigation services provided, and detailed restoration progress. In the event of a water damage complete documentation of emergency services, as well as a complete drying report could be invaluable in settling disputes and even litigation.

Want to maintain business as much as possible during a disaster and regain full production/ occupancy as soon as possible after. Call SERVPRO of Carthage-Joplin and we will truly make it “Like it never even happened.”

Winter Temps in Spring? Be Prepared

4/6/2018 (Permalink)

Water Damage Winter Temps in Spring? Be Prepared Be safe and disconnect hoses if temperatures near freezing.

Even for Kansas and Missouri standards, this winter and early spring has been crazy! The official first day of spring was a weeks ago but you will be able to tell that by the nighttime low temperatures in this weekend’s forecast.

Everyone is in a scramble to cover outdoor plants and flowers to try to save them from the unusual cold temps. There is probably another thing you need to protect. Your outside faucet. As the temperatures have warmed over the last few weeks many of us have embarked on outdoor projects in the yard. Many of us have de-winterized the outside faucet and have connected hoses to complete chores.

Now a full winterization like you do in the autumn with an insulated cover is probably not necessary but you do need to make sure your outside hose has been disconnected. The water in the connected hose is directly affected by the elements. When it freezes it can put pressure on the plumbing it is connected to and can lead to big time problems.

Can Your Basement Be A Hot Spot For Mold Growth?

3/26/2018 (Permalink)

Mold Remediation Can Your Basement Be A Hot Spot For Mold Growth? Your sump-pump well may be prime real estate for mold growth.

As spring rolls around we always see an increase in rainfall. “April showers brings May flowers” the old saying goes, and so we look forward to this time of year with great anticipation. While we all enjoy the flowers blooming and the trees and grass coming back to life; for some the heavy rains brings some anxiety. Property owners with basements and crawlspaces look forward to spring rains with reservation.

Most property owners in this situation rely on sump-pumps to keep moisture out of basements and crawlspaces. This is always a good time to check your pumps to make sure they are operating properly. But this blog is about the potential of mold growth near the sump-pump.

The area around a sump-pump well can be prime conditions for mold growth. Remember, all mold needs to grow is moisture, a food source, and the optimal temperature. Carpet, carpet pad, wood moldings, and drywall are all cellulose materials mold can consume. Keep a close eye on these areas. Run a dehumidifier if needed to keep moisture levels low. If mold is detected call SERVPRO of Carthage-Joplin to help remediate the problem properly.

Maintenance Programs Save You Money

2/2/2018 (Permalink)

Commercial Maintenance Programs Save You Money Dirty air ducts = Inefficient HVAC systems.

As a business owner you have invested heavily into facilities, equipment, and inventory that positions you as a leader in your field. Your facility is the heart and soul of your operation. However, the regular maintenance of your facility is many times overlooked.  We get it, you spend so much time and money on doing whatever it is that you do carpet cleaning, hard surface flooring, and air duct cleaning may be the last thing on your mind. But ignoring them will cost you a lot more in the long run!

Regular carpet cleaning makes you facility look attractive, professional, and promotes a healthy environment for your employees and guests. Regular maintenance goes way beyond that though. Let’s talk brass tax here. Regular maintenance is the best way to lengthen the life of your carpets. Excessive soils break down carpet fibers. Think of the amount of traffic your carpets are subjected to daily. If you want to get the maximum life span out of your carpets you need to have a professional clean them on a regular basis.

What is a regular basis you ask? Depends on your situation. Many times, annually is sufficient.  Environments with high traffic combined with areas where soils are easily introduced into the carpet (i.e. office complex connected to a factory or warehouse) you may have to look at cleaning more often.

Flooring is many times overlooked in regular maintenance plans but air ducts are almost always overlooked. What is in your ducts? Check out our blog from the spring of 2017.

As discussed in our blog from last year daily activities creates pollutants in our indoor environment. Now think about whatever it is you do and ask how much more polluted is your indoor air quality? Manufacturing facilities, warehouses, and laboratories introduce many more pollutants into the environment at your facility. Those pollutants are circulated over and over again in the HVAC system.

Now ask how are those pollutants effecting the mechanical elements and efficiency of your HVAC system? How much was your last energy bill? Built up soils in your duct work is costing you money! A clean system runs more efficiently and ultimately cheaper.

Call SERVPRO of Carthage/Joplin to discuss a maintenance program that custom fits your needs. 417-623-1388.

Water Damage From A Snow Storm?

1/16/2018 (Permalink)

Storm Damage Water Damage From A Snow Storm? As ice dams for water trapped behind it can eventually find its way into your home.

The SERVPRO of Carthage-Joplin service area received the first measurable snow storm of the year the first part of this week. The question we get is can snow storms be a possible hazard to my home? The answer is yes, it can!

Typically, we don’t get enough snow that hangs around long enough top worry much about this in our area. Folks in the north are a little more concerned about this than we are because of the greater amount of snowfall and generally colder sustained temperatures. But with snow covering roofs in our area and record low temperatures forecasted the conditions are right for a problem comely referred to as ice damming.

An ice dam forms when ice builds up on the eaves of the roof and any water behind it has nowhere to go and may end up in your home. This happens because heat gathers in your attic and slightly warms the roof above. The eaves however do not warm like the rest of the roof because they do not have the warm air of your attic under them, they have the cold outside air underneath. As the snow melts from the warmer portion of the roof and runs down it can freeze over the eaves forming an ice dam. As thawing continues above the water running down is trapped behind the dam.

Water will always follow the path of least resistance. In this case it can back up under shingles. Once under the shingle it will makes its way down under the roof inside your attic. From there it can settle on the ceiling or make its way down wall cavities. If snow melts makes its way into your home don’t panic. Stay calm and call SERVPRO.

Winter Storms Bring Trouble to the Four States

1/12/2018 (Permalink)

Storm Damage Winter Storms Bring Trouble to the Four States Winter Storms bring frigid temperatures, and sometimes a big mess.

Its official. We have endured the first major weather event of the new year, and we are just two weeks in. Downright frigid temperatures set into the Joplin area on New Years weekend and SERVPRO of Carthage-Joplin received dozens of calls after frozen pipes burst. Winter storms bring all kinds of hazards. Chances are we will see these conditions again before this winter is over. Make sure you are prepared.

Frozen pipe prevention has not changed much since we wrote about this last winter. Always keep the thermostat above 55 degrees. Even if you are away on vacation for a few days or the property is partially vacant or permanently vacant, leave the heat on. Leave the cabinet doors open on especially cold nights. If your plumbing is susceptible to freezing you can let the faucet drip.

Here is a lesson we learned this last winter storm. Just because you have taken measures to prevent vulnerable plumbing in the past does not ensure it is a permanent fix. Many of the people we helped this last week had taken step to protect themselves from disaster but circumstances had changed. Some didn’t install insulation as well as they thought either in their attic or crawlspace. The insulation falls leaving the pipe exposed again. Wind is sometimes responsible for frozen pipes and can get in a lot of different ways. Close the vents in your crawlspace. Has storms or animals damaged roofs or soffits that now let cold air into the structure? Inspect your property for evidence of this kind of damage and repair it immediately.

All that being said sometimes when temperatures were as bad as last week things happen to the best protected homes and businesses. If the next winter storm created a mess for you, rest assured SERVPRO of Carthage-Joplin can put you back to normal “Like it never even happened.”

The 411 on Mold

1/12/2018 (Permalink)

Mold Remediation The 411 on Mold Is mold effecting your indoor air quality? SERVPRO of Carthage-Joplin can help.

People ask me all the time if I think they have mold in their home or business. Without asking any questions, or even seeing the property I always respond; “Yes, I guarantee you have mold in your property.” I don’t do this to scare people or drum up business. The fact is mold is all around us all the time.

They say you are not supposed to use big words or industry specific terms when writing a blog to the public but when it comes to describing mold I cannot help myself. Mold is ubiquitous! Ubiquitous simply means present, or found everywhere. (And I believe it is fun to say.) Mold is found everywhere and in many cases not only is it not particularly harmful but down right useful.  Without mold we do not have penicillin or cheese to name just a few.

Mold is harmful when there is a high concentration of it. A large concentration typically doesn’t happen by chance. So how does mold colonize and adversely affect your indoor air quality?

Mold spores are microscopic. They are airborne and freely flow in and out of your home through open door and windows and even on our person or jump a ride on our four-legged friends. For mold to colonize and become harmful it needs three things.

  • A food source. Mold feeds on any cellules materials. Sheetrock, paper, ceiling tiles, carpet and pad, and even the normal dirt and dust in your home or business.
  • The right temperature. Mold needs a specific range of temperature to colonize. Narrowing down the temperature range is challenging as different molds grow at different optimal temperatures. Most grow best at 70 degrees or above but some like penicillin grow best closer to freezing.
  • Moisture. This the one element you can control. Your home or business is filled with food sources and most molds thrive at the temperatures we keep our homes; but moisture can be controlled. Mold requires at least 60% relative humidity to grow. Most homes controlled by an HVAC system are kept well below this threshold. If for some reason your property regularly has greater humidity levels than 60% steps need to be taken to lower that. A water intrusion will adversely affect the humidity level in a structure.

The best way to prevent mold following a water intrusion is fast action by a certified mitigation company like SERVPRO of Carthage-Joplin. We can quickly remove moisture levels and greatly lower your chances of being affected by mold.

Joplin, MO - 24 Hour Emergency Water Damage Service

1/12/2018 (Permalink)

SERVPRO of Carthage/Joplin is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 417-623-1388

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carthage/Joplin has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

·         Your name and contact information

·         Your insurance information (if applicable)

·         The street address of the water-damaged home or business

·         When did the flooding or water damage occur?

·         What caused the water damage (if known)?

·         Is there electricity available (on-site)?

Water-Damaged Document Restoration

1/5/2018 (Permalink)

Commercial Water-Damaged Document Restoration Don't loose valuable documents to water-damage caused by flood or fire! Ask about our state-of-the-art document restoration.

Our service area was hit with some extreme low temperatures that caused havoc in the last week. SERVPRO of Carthage-Joplin responded to dozens of calls stemming from frozen water pipes bursting.  Many of the calls we responded to were commercial properties. One in particular was a medical facility that stored records in their basement and of course the basement was flooded after a burst pipe flooded out the office above. This could have been a huge issue because medical facilities are required to keep records for a certain length of time. SERVPRO to the rescue! We offer state-of-the-art document drying services.

From medical records to financial information or even student academic records, we have helped many customers with document restoration. How can we accomplish this? The process is called sublimation. When we encounter documents damaged by water following a flood or fire we immediately itemize, pack, and freeze the documents. Freezing the documents stops additional damage from occurring. Then the process of sublimation begins.

Sublimation is the process of changing a solid (in this case ice) directly into a gas (water vapor) and skips the liquid stage. While it sounds simple the process is pretty high tech. NASA began developing the process about a half century ago. Once perfected, it has become the only method approved by the National Archives and Records Administration and the General Services Administration. We use the same technology and process as the Library of Congress to restore water-damaged books!

No process can restore paper goods to their original quality every time. This process can however drastically improve the quality and make the items usable again following a water-damage. This process is not limited to just loose documents and files. Valuable books and family bibles have benefited from this process as well.

SERVPRO of Carthage-Joplin strives to provide as many solutions as possible following a disaster. If you find yourself in a position of needing solutions in this kind of situation let us put our three decades of experience to work for you.